What To Do When Your ELD Stops Working
Electronic Logging Devices (ELDs) have become a standard part of commercial trucking, but like any technology, they can occasionally fail. A dead battery, hardware issue, software glitch, or connectivity problem can leave drivers wondering what to do next.
If your ELD stops working, staying calm and knowing the proper steps can help you remain compliant and avoid unnecessary headaches during roadside inspections.
Common Reasons ELDs Fail
An ELD malfunction can occur for several reasons, including:
- Device hardware failure
- Loss of power to the ELD
- Software errors or crashes
- GPS connectivity problems
- Engine synchronization issues
- Damaged cables or connections
While many issues can be resolved quickly, drivers should be prepared in case the problem takes longer to fix.
Keep Paper Log Books Available
One of the simplest ways to prepare for an ELD malfunction is to keep paper log books in your truck at all times.
Paper logs provide a backup method for recording your Hours of Service (HOS) information when electronic records are unavailable. Many owner-operators and fleet drivers keep spare log books in their cab as part of their standard compliance supplies.
Having paper logs readily available can save valuable time if your ELD unexpectedly stops functioning during a trip.
Record Your Hours of Service
If your ELD is not operating properly, continue tracking your duty status and driving time using paper logs.
Be sure to accurately record:
- Date
- Total miles driven
- Vehicle information
- Carrier information
- Duty status changes
- Driving time
- On-duty time
- Off-duty time
- Sleeper berth time
Accurate records are important for maintaining compliance and demonstrating your activities if requested during an inspection.
Document The Malfunction
If an ELD issue occurs, make note of:
- Date and time of the malfunction
- Description of the problem
- Any troubleshooting steps taken
- Communication with your carrier or fleet manager
Keeping records of the issue can help demonstrate that you took appropriate action to address the malfunction.
Prepare Before You Need It
Most drivers never plan for an ELD failure until it happens. Keeping backup log books in your truck is a simple and inexpensive way to be prepared for unexpected equipment issues.
A small investment in paper logs today can help reduce stress and keep you organized if technology lets you down tomorrow.
Shop FMCSA-Compliant Driver Log Books
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Our FMCSA-compliant Driver's Daily Log Books are designed for commercial drivers who want a reliable paper recordkeeping option available whenever they need it.